About Us
Effective 5/1/2000
Updated 9/16/2002

Privacy Notice Table Of Contents

Our Commitment To Privacy

Your privacy is important to us. In order to protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way we collect and use your information. This notice applies to all information collected or submitted on the SiteMason web site.

If you feel that we are not abiding by our posted privacy policy, contact us by emailing to privacy@sitemason.com.

The Information We Collect and How We Collect It

On some pages, you can register accounts, make requests, or purchase products. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you purchase a tool for another individual and want it registered to the recipient, you will need to submit the recipient's email address. In this circumstance, the types of personal information collected are:
Name
Email address
A cookie is a piece of data stored on your hard drive containing information about you. Cookies are not linked to any personally identifiable information on our site. Once you close your browser, any cookie set by us simply terminates. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. If you reject the cookie, our site will not work correctly for you.

How We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register on our site to receive periodic notices about new products and services. Your contact information will not be used for this purpose unless you indicate that you would like to receive these notices on your registration form. You can unsubscribe from these notifications at any time from your Account Information Manager.

We use non-identifying and aggregate information to better design our web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our web site, but we would not disclose anything that could be used to identify those individuals.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

SiteMason takes every precaution to protect our users' information. When users submit sensitive information via our website (such as a credit card number), that information is protected with the industry-standard encryption software - SSL. While on a secure page, such as our Account Information Manager, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. To learn more about SSL, follow this link: http://en.wikipedia.org/wiki/Secure_Sockets_Layer.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, the servers that we store user information on are kept in locked cases in a secure facility. This facility is protected by a card-access system and a closed-circuit video surveillance system that is monitored 24 hours a day.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we know are under age 13, and no part of our web site is structured to attract anyone under 13.

How To Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information by by clicking "View Account Information" on your Tool Manager page and correcting the information there. To protect your privacy and security, we also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please email us at privacy@sitemason.com.

Sitemason
110 30th Ave North, Suite 5, Nashville, TN 37203
615-301-2600 or 888-349-5578