Sitemason
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Brief website outage due to lightning strike Wednesday night
6/10/2009
A majority of clients experienced a website outage Wednesday night from 8:09 pm to 9:40 pm Central Time.
This was due to a lightning strike at one of our numerous server facilities associated with Amazon's Web Services. Even though this is a rare occurrence, we apologize for the down time and inconvenience.
No website data was lost, but it took around an hour and a half to enable replacement servers and transfer data.
Email services were not affected. Some educational clients, including Vanderbilt's Arts and Science department, were also not affected by this outage.
When we can't post system status messages at http://sitemason.com/news, Sitemason posts updates at http://twitter.com/sitemason.
If you have any questions or concerns, please contact Nathan Baker and we will respond in a timely manner.
Nate Baker
615-301-2600, ext. 135
support@sitemason.com
This was due to a lightning strike at one of our numerous server facilities associated with Amazon's Web Services. Even though this is a rare occurrence, we apologize for the down time and inconvenience.
No website data was lost, but it took around an hour and a half to enable replacement servers and transfer data.
Email services were not affected. Some educational clients, including Vanderbilt's Arts and Science department, were also not affected by this outage.
When we can't post system status messages at http://sitemason.com/news, Sitemason posts updates at http://twitter.com/sitemason.
If you have any questions or concerns, please contact Nathan Baker and we will respond in a timely manner.
Nate Baker
615-301-2600, ext. 135
support@sitemason.com
110 30th Ave North, Suite 5 | Nashville, TN 37203 | 615-301-2600 | 888-349-5578